Privacy Policy

Last updated: August 2026

At Gaye Lightbody Art, I respect your privacy and take the protection of your personal information seriously.

This Privacy Policy explains what personal information I collect, why I collect it, how I use it, who I may share it with and the rights you have over your information.

This policy applies when you visit my website, purchase artwork, contact me, sign up to receive communications from me, or otherwise interact with Art by Gaye Lightbody online.

1. Who I Am

This website is operated by Gaye Lightbody, trading as Gaye Lightbody Art, an independent artist based in Northern Ireland.

Email: gayelightbody@gmail.com

Address: 14 Ritchies Wood, Bushmills, BT57 8WD

For the purposes of UK data-protection law, I am responsible for the personal information I collect and use in connection with my business, website, orders and customer relationships.

2. What Information I Collect

Depending on how you interact with my website and business, I may collect the following information.

When you place an order

This may include:

  • your name;

  • billing address;

  • delivery address;

  • email address;

  • telephone number, where required;

  • details of the artwork purchased;

  • order number and transaction details; and

  • information relating to delivery, returns or refunds.

My online shop is operated using Shopify. Information you provide when placing an order is therefore processed through Shopify's ecommerce platform and related services.

Payment card details are processed securely by the payment provider used at checkout. I do not have access to or store your full payment card number.

When you contact me

If you contact me by email, contact form or another communication channel, I may retain the information you provide so that I can respond to your enquiry and maintain an appropriate record of our communication.

When you enquire about a commission

If you enquire about or purchase a commissioned artwork, I may collect information necessary to discuss, create and manage your commission, such as:

  • your name and contact details;

  • your artwork requirements;

  • photographs or reference images that you provide;

  • agreed specifications;

  • correspondence relating to the commission;

  • payment information; and

  • delivery information.

Please only provide photographs or personal information relating to other people where you have the appropriate permission to do so.

When you visit my website

Depending on your cookie choices and the services used on my website, certain information may be collected automatically. This may include information about your device, browser, pages visited and how you interact with the website.

Please see the Cookies & Similar Technologies section below for further information.

3. How I Use Your Information

I use personal information only where there is a legitimate reason for doing so.

I may use your information to:

  • process and fulfil orders;

  • arrange delivery of artwork;

  • process payments, refunds and returns;

  • communicate with you about your order;

  • respond to enquiries;

  • manage commissions and bespoke artwork;

  • provide customer service;

  • deal with damaged, faulty or returned artwork;

  • maintain appropriate business and financial records;

  • comply with legal and tax obligations;

  • protect my business against fraud or misuse;

  • improve my website and customer experience; and

  • send marketing communications where you have given the appropriate permission or where I am otherwise legally permitted to do so.

I will not use your personal information for purposes that are incompatible with the reasons for which it was collected.

4. Lawful Bases for Using Your Information

Under UK data-protection law, I need a lawful basis for processing your personal information.

Depending on the circumstances, I may rely on the following lawful bases:

Contract

I may need to use your information to fulfil an order or commission you have purchased, or to take steps at your request before entering into a contract.

For example, I need your name and delivery address to send an artwork you have purchased.

Legal obligation

I may need to retain or process certain information to comply with legal obligations, including accounting, tax and consumer-law requirements.

Legitimate interests

I may use information where it is reasonably necessary for the operation and protection of my business and does not unfairly prejudice your rights or interests.

This may include responding to enquiries, maintaining appropriate business records, preventing fraud and improving my services.

Consent

Where consent is required, such as for certain marketing communications or non-essential cookies, I will ask for your consent.

You can withdraw consent at any time.

5. Subscribing to my Email List

When you subscribe to my email list, you’re choosing to receive occasional newsletters, new artwork announcements, studio updates, exhibition news and other updates from Gaye Lightbody Art.

You can unsubscribe at any time by clicking the unsubscribe link in any of my emails.

I will not sell or rent your email address to third parties.

6. Shopify & Other Service Providers

I use Shopify to operate my online shop, including functions such as product listings, shopping cart, checkout, order management and related ecommerce services.

Information you provide through my online shop may therefore be processed by Shopify in providing these services.

You can read Shopify's Privacy Policy here:

Shopify Privacy Policy: https://www.shopify.com/legal/privacy

I may also share personal information with trusted service providers where this is necessary to operate my business or fulfil your order.

Depending on the services I use, these may include:

  • payment providers, to process payments and refunds;

  • couriers and delivery companies, to deliver your artwork;

  • printing or fulfilment providers, where applicable;

  • email or marketing service providers, where applicable;

  • website and technical service providers;

  • professional advisers, such as accountants or legal advisers, where necessary; and

  • government authorities or regulators where I am legally required to provide information.

I only share information that is reasonably necessary for the relevant service or purpose.

Some service providers may process personal information outside the United Kingdom. Where this occurs, appropriate safeguards will be used where required by UK data-protection law.

7. International Transfers

Because I use Shopify and other online service providers, your personal information may sometimes be processed outside the United Kingdom.

Where personal information is transferred outside the UK, I will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable UK data-protection law.

Further information about international processing carried out by Shopify can be found in Shopify's Privacy Policy.

8. How Long I Keep Your Information

I keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Different information may therefore be kept for different periods.

For example:

  • order and transaction information may need to be retained for accounting, tax and legal purposes;

  • correspondence may be retained for as long as reasonably necessary to deal with an enquiry, order or dispute;

  • commission records may be retained for appropriate business and record-keeping purposes; and

  • marketing information will normally be retained until you unsubscribe or it is otherwise no longer required.

When information is no longer required, I will take reasonable steps to securely delete or anonymise it.

Please note that information held by Shopify or other service providers may be retained in accordance with their own applicable retention policies and legal obligations.

9. Cookies & Similar Technologies

My website uses cookies and similar technologies to provide essential website functionality, including shopping-cart and checkout functions and, where applicable, to understand how visitors use the website.

Some cookies are essential for the website to function and may be used without consent where permitted by law.

Other cookies, such as certain analytics or marketing cookies, may require your consent before they are used.

Because my online shop is operated using Shopify, Shopify may also use cookies and similar technologies as part of providing its ecommerce services.

You can find further information about Shopify's use of cookies and similar technologies in Shopify's Privacy Policy:

Shopify Privacy Policy: https://www.shopify.com/legal/privacy

You can manage your cookie preferences through the cookie controls provided on my website, where available. You can also manage cookies through your browser settings.

10. Security

I take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

Shopify and other service providers I use also have their own security measures and policies governing the information they process.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on the circumstances, you may have rights under UK data-protection law including the right to:

  • ask for access to the personal information I hold about you;

  • ask for inaccurate or incomplete information to be corrected;

  • ask for your information to be deleted where there is no lawful reason for me to continue using it;

  • ask for processing of your information to be restricted;

  • object to certain processing;

  • object to direct marketing;

  • withdraw consent where processing is based on consent; and

  • request certain information in a portable format where applicable.

These rights are not absolute and may not apply in every circumstance.

If you would like to exercise one of these rights, please contact me at:

gayelightbody@gmail.com

I may need to ask for information to confirm your identity before responding to certain requests.

12. Complaints About Privacy

If you have concerns about how I have handled your personal information, please contact me first at:

gayelightbody@gmail.com

I will take your concern seriously and aim to resolve it promptly.

You also have the right to complain to the Information Commissioner's Office (ICO), which regulates data protection in the UK.

You can find information about making a complaint on the ICO's website.

13. Children's Privacy

This website is intended for general audiences and is not specifically directed at children.

I do not knowingly collect personal information from children for marketing purposes.

14. Links to Other Websites

My website may contain links to other websites or services, including social media platforms.

I am not responsible for the privacy practices or content of those websites. I recommend checking their privacy policies before providing them with personal information.

15. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my business, website, technology, service providers or applicable legal requirements.

The latest version will always be published on this page with the date of the most recent update.

16. Contact

If you have any questions about this Privacy Policy or how I use your personal information, please contact me:

Gaye Lightbody
Art by Gaye Lightbody
Email: gayelightbody@gmail.com

Address: 14 Ritchies Wood, Bushmills, BT57 8WD,  Northern Ireland

Thank you for trusting me with your information and for supporting an independent artist.